Prior to working with Infinite Media Corp. my staff constantly dealt with communication issues from our previous IT provider, leaving us to deal with different technicians unaware of previous phone calls. Infinite Media Corp. has a well-trained team of professionals and a Help Desk Ticketing System which updates their team on all communications. When the rare occasion of speaking with multiple technicians arises, they are always aware of what progress has been made and the next steps needed, saving my team time and frustration. We receive updates and issues are resolved quickly and professionally. I recommend Infinite Media Corp. to anyone looking for improvement in their IT Service Partners and Professionals.