So glad you asked that question! Many small business owners do not think about IT until a problem arises; and at that point the damage can be extremely intrusive and harmful to your business.
Infinite Media Corp. provides proactive IT maintenance & monitoring 24/7/365. Let’s look at what each part of these “buzz words” mean.
Proactive maintenance means that we are pushing security updates as soon as required, proactively implementing patches for software on your servers and hardware, etc. If Microsoft offers a software update, are you sure all of your staff is installing the update? Do you know what happens if those type of updates are ignored? Typically these types of updates can have security implications; is your network vulnerable?
24/7/365 Monitoring is a critical component of IT Support Services. Our team has sophisticated software dashboards that are constantly monitoring your systems, 24 hours a day 7 days a week. If any abnormalities are detected our automated alert systems notify a team member so we can determine immediately if there are any imminent threats. If so, we are able to act on it right away so we can minimize any downtime for your business.
Proactive IT Support Services are best practices for all IT Infrastructures and should be a requirement for your business as well. As the saying goes, “An ounce of prevention is worth a pound of cure.”
Call us today at 631.756.6000 so your business can have a team of dedicated experts proactively managing your systems.